privacy policy

At CozyGlass, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any information you provide when using our website or contacting us.

Who We Are

CozyGlass
4th Floor
Silverstream House
45 Fitzroy Street
Fitzrovia
London
W1T 6EB

Phone: 0800 912 0393
Email: info@cozyglass.com

Information We Collect

We may collect and process the following information:

• Your name
• Phone number
• Email address
• Property address
• Any information you provide through contact forms, emails, or phone calls
• Website usage data through cookies and analytics tools

How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide quotations and services
• Improve our website and customer experience
• Contact you regarding appointments or services
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic. You can choose to disable cookies through your browser settings.

Data Security

We are committed to ensuring your information is secure. Appropriate measures are in place to protect your personal data from unauthorised access, disclosure, or misuse.

Third-Party Services

We may use trusted third-party services such as website analytics or email providers. These providers only process your information where necessary and are required to keep your data secure.

Your Rights

Under UK data protection laws, you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data where applicable
• Object to or restrict certain types of processing

To exercise any of these rights, please contact us using the details above.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

CozyGlass
Email: info@cozyglass.com
Phone: 0800 912 0393

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

Last Updated: May 2026